Total Quality Management System

The Board of Directors has adopted the policy of providing services and products, which have the requisite quality to our valued customers and associates.

It is therefore an important for CV. REDINVA UTAMA to make sure that the services and products provided are suitable for our customers’ intended purpose, and which are in conformity with relevant and agreed specifications or contracts.

The Company will not allow any substitutes of any service or product that in any circumstances present a hazard to the user.

This policy is issued therefore to clearly indicate the attitude of the Board with regard to quality and related matter. The Board believed that such policy is essential for long-term success in competitive position and reputations well as in achieving employee satisfaction.